To get started, contact us through the website enquiry form with details about your property and the type of clean you’re looking for. We’ll provide a tailored quote and confirm next steps. There’s no obligation to proceed.

We focus on consistency, reliability, and doing the job properly - not rushing through high volumes of work. Every clean follows a structured checklist, so the standard stays the same each time, not just on the first visit.

We’re organised, communicate clearly, and only take on work we can reliably manage. That means no overbooking, no last-minute cancellations, and no cutting corners.

Our service is calm, professional, and dependable - designed to make cleaning one less thing for you to worry about.

You can get in touch via the contact form on our website, and we’ll respond as soon as possible. If you’d prefer, you can also reach out via our social media pages.

We aim to respond promptly and clearly to all enquiries.

Our pricing is based on the size of the property, the type of clean required, and the time involved. Each clean is quoted individually to ensure fair, transparent pricing that reflects the actual work needed.

Airbnb and short-stay turnover cleans are priced differently to regular domestic cleans, as turnaround times, presentation standards, and optional extras can vary.

We don’t use one-size-fits-all pricing - this allows us to maintain consistent standards and deliver reliable, high-quality cleans every time.

Working with Five Star Turnovers is straightforward, reliable, and stress-free. We communicate clearly, turn up when agreed, and follow a consistent checklist so your property is cleaned to the same standard every time.

We’re calm, organised, and respectful of your space - whether it’s a short-stay property or a private home. Our aim is to make cleaning one less thing for you to worry about, knowing it’s handled properly and professionally.

We use high-quality, effective cleaning products, with a focus on eco-conscious and vegan-friendly options wherever possible.

All products are chosen to be:

• effective for professional cleaning

• safe for use in homes and short-stay properties

• appropriate for regular use without harsh residues

If you have specific product preferences or sensitivities, we’re happy to discuss these in advance.

Yes. Five Star Turnovers is fully insured, giving you peace of mind that your property is protected while we’re working.

We take our responsibilities seriously and operate with professional standards, whether cleaning a short-stay property or a private home.

Yes. I hold a basic DBS check, which confirms there are no unspent criminal convictions on record.

This provides additional reassurance for clients who value trust, professionalism, and peace of mind when allowing access to their property.